It’s all about your users. It’s all about their experience. Think about it – without them, your website is rendered useless. Like the old adage “If a tree falls in the forest and no one’s around to hear it, does it make a sound?” If your website fails to capture and most importantly RETAIN your users, then its content may as well be etched on a cave wall deep within the woods.
User experience (UX) is all about enhancing user satisfaction by making things accessible, easy to use and also by providing your website’s visitors with a pleasant interaction. As beautiful as a coat may be, if the zipper or buttons don’t work – well, it doesn’t serve its purpose on a cold day. It just looks pretty. Your website’s buttons and zippers need to be on point and function properly and this is all part of the user experience.